30-Day Return
Free Shipping
Customer Support

Home & Bedroom

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Kitchen & Dining

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Need support?

Kindly contact us if you need help. Our team is dedicated to support our customers.

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Pet Supplies

Sports & Fitness

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Frequently-Asked Questions

How much is the shipping fee?

We offer Free Shipping for all orders to appreciate the trust from our customers.

What is your return policy?

We offer a 30-day return policy on both defective and non-defective products after our customers have received their products. You may initiate a return via support@aevium.store

For further enquiries, you may refer to our Refund Policy.

How long does it take for my order to arrive?

Shipping usually takes 4-7 Business Days, Monday to Friday, while order processing can take up to 1-2 Business Days, Monday to Friday. Your patience is greatly appreciated.

How long is the return window?

The return window is 30 days after customers receive their products.

How long does it take to get my refund?

The refund will be processed within 14 business days. If you have not received your refund yet, you may contact us at support@aevium.store

Can I also return undefective products?

Yes. We offer a 30-day return window for both defective and non-defective products. For further details, please refer to our Refund Policy.

Where do you ship products to?

Currently, we only ship products to the United States only. However, we may consider expanding to other countries in the future.

Hear our story

Check to explore who we are, and what we value the most for our customers.

About Us

Our Dedication

Our team has been dedicated in different areas, from finding products that you may like, to building stable supply chains and listing the products. What we want the most is your smile, and our hard work will be totally worth it.